We recently discovered an issue with our email server that may have caused our replies to your messages to go to your junk folder. We have fixed this issue as of October 4th, 2020. If you sent us an email on October 4th or earlier and you never saw a reply in your Inbox, please check your junk folder. Please accept our apologies for this. We reply to all messages. Thank you for your continued support, and for all your messages. We enjoy receiving all feedback from our users!